Terms of Service

1. Agreement and acceptance

These Terms form a binding agreement between you and Alvary. If you do not agree, do not access or use the Services. If you use the Services on behalf of a Customer, references to “you” include that Customer, and you are responsible for your authorized users' compliance with these Terms.

2. Definitions

• “Customer Data” means data, documents, prompts, instructions, and other content that you or your authorized users submit to or generate through the Services, including outputs.
• “Authorized User” means an individual you permit to use the Services under your account.
• “Output” means content the Services generate in response to inputs, including answers, findings, summaries, and drafts.
• “Documentation” means the usage guides and materials we make available for the Services.
• “DPA” means the Data Processing Agreement between you and Alvary governing the processing of personal data within Customer Data.

3. The Services and beta status

The Services are an AI work system for legal teams, including the Assistant, Review grids, Draft workspace, and Monitors, sharing a single source records, permission controls, and audit history, as described on our platform page.

Private beta. The Services are currently offered on a limited, pre-general-availability basis. Beta and preview features are provided “as is” and “as available,” may be changed or discontinued at any time, may have limited functionality, and may be subject to additional or different terms. We may impose usage limits.

4. Eligibility and accounts

You must be at least 18 and capable of forming a binding contract. You are responsible for the accuracy of your registration information, for safeguarding credentials, and for all activity under your account. You must promptly notify us of any unauthorized use. We may suspend access where we reasonably believe these Terms have been violated or to protect the Services, users, or third parties.

5. Customer Data and ownership

• You own Customer Data. As between you and Alvary, you retain all right, title, and interest in Customer Data, including Output, subject to third-party rights in underlying materials.
• Limited license to us. You grant Alvary a non-exclusive license to host, process, and transmit Customer Data solely to provide, secure, and support the Services, and as instructed by you.
• We act as processor. Where Customer Data contains personal data, Alvary processes it as a processor on your documented instructions under the DPA.
• No training on Customer Data. We do not use Customer Data to train, fine-tune, or improve our models or any third-party model, and we do not permit our model providers to do so, except where you explicitly configure and authorize it.
• Your responsibilities. You represent that you have the rights necessary to submit Customer Data and that your use of the Services with that data complies with applicable law and any third-party obligations (including client confidentiality and professional conduct rules).

6. AI output and limitations

• Not legal advice. The Services are tools to assist qualified professionals. Output does not constitute legal advice and does not create a lawyer-client relationship with Alvary.
• Human review required. AI systems can produce inaccurate, incomplete, or outdated Output. You are responsible for reviewing and verifying Output before relying on it or using it in any matter, filing, or client deliverable.
• Source-grounding is an aid, not a guarantee. Citations and source anchors are designed to support verification but do not guarantee correctness or completeness.
• Similar output. Output is generated probabilistically; the Services may generate the same or similar Output for other users, and we make no exclusivity guarantee as to Output content that is not your Customer Data.

7. Acceptable use

You and your Authorized Users must not:

• use the Services in violation of any law or third-party right, or to provide unauthorized legal services;
• upload content you lack the right to submit, or that infringes, defames, or violates privacy;
• reverse engineer, decompile, or attempt to extract source code or model weights, except where such restriction is prohibited by law;
• circumvent usage limits, security, permission, or audit controls;
• use the Services to build a competing product or to benchmark for a competitor without our consent;
• introduce malware, or interfere with or disrupt the integrity or performance of the Services; or
• use the Services to make automated decisions about individuals without appropriate human oversight and legal basis.

8. Intellectual property

The Services, including all software, models, Documentation, and the look and feel, and all related intellectual property, are owned by Alvary and its licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during your subscription solely for your internal business purposes and in accordance with these Terms. We reserve all rights not expressly granted. If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction.

9. Third-party services

The Services may rely on or interoperate with third-party services and subprocessors (for example, cloud hosting, model providers, and integrations). Your use of third-party services may be subject to their terms, and we are not responsible for them. Our current subprocessor list is published at alvary.ai/subprocessors.html. Certain features may route limited data to subprocessors outside your selected region; where this applies, we will identify it in the Documentation or feature settings.

10. Fees and pilots

Fees, billing frequency, and any pilot scope are set out in the applicable order form, pilot agreement, or plan description. Unless stated otherwise, fees are non-refundable and exclusive of taxes, and you are responsible for applicable taxes. During an unpriced private-beta or pilot period, the Services may be provided at no charge, and we may begin charging on notice for continued use.

11. Confidentiality

Each party may receive confidential information of the other. The receiving party will protect it with at least reasonable care, use it only to perform under these Terms, and disclose it only to representatives who need to know and are bound by confidentiality. These obligations do not apply to information that is public through no fault of the receiving party, already known, independently developed, or rightfully received from a third party. A party may disclose confidential information if required by law, giving reasonable notice where permitted.

12. Privacy and data protection

Our handling of personal data for which we are a controller is described in our Privacy Policy. Our processing of personal data within Customer Data is governed by the DPA, which is incorporated into these Terms by reference for Customers that process personal data through the Services. Security details are described on our security page and trust center.

13. Warranties and disclaimers

Each party warrants that it has the authority to enter into these Terms. Except as expressly stated, the Services are provided “as is” and “as available,” and Alvary disclaims all implied warranties, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Services or Output will be uninterrupted, error-free, or that Output will be accurate, complete, or suitable for any particular purpose.

14. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or exemplary damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the Services or these Terms. Each party's total aggregate liability arising out of or relating to these Terms will not exceed the greater of (a) the amounts you paid to Alvary for the Services in the twelve months before the event giving rise to the claim, or (b) [LIABILITY FLOOR, e.g. US$100] for Services provided without charge. These limits do not apply to a party's liability for [CARVE-OUTS — e.g. confidentiality breach, indemnification obligations, infringement, or amounts that cannot be limited by law].

15. Indemnification

You will defend and indemnify Alvary against third-party claims arising from your Customer Data, your use of the Services in violation of these Terms or law, or your breach of your representations. Alvary will defend and indemnify you against third-party claims that the Services, as provided by Alvary and used in accordance with these Terms, infringe that third party's intellectual-property rights, excluding claims arising from Customer Data, modifications not made by Alvary, or use in combination with non-Alvary products. The indemnifying party's obligations are conditioned on prompt notice, sole control of the defense, and reasonable cooperation.

16. Term and termination

These Terms apply while you use the Services or for the subscription term in an order form. Either party may terminate for material breach not cured within 30 days of notice. We may suspend or terminate access immediately for serious violations or to comply with law. On termination, your right to use the Services ends; you may export Customer Data for a limited period as described in the Documentation or DPA, after which we may delete it. Provisions that by their nature should survive (including Sections 5, 8, 11, 13–15, 18, and 19) survive termination.

17. Changes to the Services or Terms

We may modify the Services and these Terms from time to time. For material changes to these Terms, we will update the “Last updated” date and provide reasonable notice. Your continued use after changes take effect constitutes acceptance. If you do not agree, stop using the Services.

18. Governing law and disputes

These Terms are governed by the laws of [GOVERNING LAW JURISDICTION], without regard to conflict-of-laws rules, and the parties submit to the exclusive jurisdiction of the courts of [VENUE], except that either party may seek injunctive relief in any court of competent jurisdiction. Where a signed agreement with a Customer specifies a different governing law, jurisdiction, or dispute-resolution mechanism, that agreement controls.

19. General

• Entire agreement. These Terms, together with any order form, the DPA, and the Privacy Policy, are the entire agreement on this subject.
• Order of precedence. In case of conflict: a signed order form or master agreement, then the DPA, then these Terms, then the Documentation.
• Assignment. You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.
• Severability and waiver. If a provision is unenforceable, the rest remains in effect; failure to enforce is not a waiver.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
• Notices. Legal notices to Alvary should be sent to hello@alvary.ai.
• No agency. These Terms do not create a partnership, agency, or joint venture.

20. Contact

Ruhu, Inc.
d/b/a Alvary
Email: hello@alvary.ai
Mailing address:
1111B South Governors Ave, STE 52865
Dover, DE 19904 US
Subprocessors: alvary.ai/subprocessors.html